CVE-2024-57726 — SimpleHelp Missing Authorization Vulnerability
CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
CISA Known Exploited Vulnerability (KEV)
| Vendor / project | SimpleHelp |
| Product | SimpleHelp |
| Date added | 2026-04-24 |
| Due date | 2026-05-08 |
| Ransomware campaign use | Known |
Description
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Required action (CISA)
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
References
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57726
- KEV catalog: https://www.cisa.gov/known-exploited-vulnerabilities-catalog