CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability

CISA Known Exploited Vulnerability (KEV)

Description

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Required action (CISA)

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Notes

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726

Weakness behind it

CISA records this vulnerability as an instance of CWE-862. From there the chain continues into CAPEC attack patterns and ATT&CK techniques, all inside this corpus.

References

• NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57726
• KEV catalog: https://www.cisa.gov/known-exploited-vulnerabilities-catalog