CVE-2024-57727: SimpleHelp Path Traversal Vulnerability

CISA Known Exploited Vulnerability (KEV)

Description

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

Required action (CISA)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Notes

https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727

Weakness behind it

CISA records this vulnerability as an instance of CWE-22. From there the chain continues into CAPEC attack patterns and ATT&CK techniques, all inside this corpus.

References

• NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57727
• KEV catalog: https://www.cisa.gov/known-exploited-vulnerabilities-catalog