CVE-2024-57727 — SimpleHelp Path Traversal Vulnerability
CVE-2024-57727: SimpleHelp Path Traversal Vulnerability
CISA Known Exploited Vulnerability (KEV)
| Vendor / project | SimpleHelp |
| Product | SimpleHelp |
| Date added | 2025-02-13 |
| Due date | 2025-03-06 |
| Ransomware campaign use | Known |
Description
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Required action (CISA)
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727
References
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57727
- KEV catalog: https://www.cisa.gov/known-exploited-vulnerabilities-catalog