CVE-2024-57728 — SimpleHelp Path Traversal Vulnerability
CVE-2024-57728: SimpleHelp Path Traversal Vulnerability
CISA Known Exploited Vulnerability (KEV)
| Vendor / project | SimpleHelp |
| Product | SimpleHelp |
| Date added | 2026-04-24 |
| Due date | 2026-05-08 |
| Ransomware campaign use | Known |
Description
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Required action (CISA)
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57728
References
- NVD: https://nvd.nist.gov/vuln/detail/CVE-2024-57728
- KEV catalog: https://www.cisa.gov/known-exploited-vulnerabilities-catalog